ESR ESG 2020 - EN

Building for the New Economy 13 Managing Stress and Working from Home When we surveyed our employees in November 2020, 83% of respondents expressed satisfaction with ESR’s work from home arrangements during the pandemic. To help keep our colleagues healthy in mind and body during this challenging period, we delivered a series of virtual learning sessions to explore how meditation and relaxation exercises can be woven into daily work/life routines and to address the impact of working from home on nutrition, including tips on maintaining muscle mass and avoiding unwanted weight gain. PEOPLE ARE OUR GREATEST ASSET We will continue to grow our diverse and professional workforce through recruitment, hiring, retention and talent development. As our platform expands, we are increasing our efforts to achieve greater cross-function integration and continuous development. ESR’s local offices ensure full compliance with relevant employment and occupational health and safety laws and regulations in all relevant jurisdictions. Safety, Health & Well-being We recognise that health and well-being is a core enabler of organisational performance. We commit to providing safe workplaces and promoting holistic well-being, including facilitating good work-life balance. We also work closely with our supply chain to ensure that employees of our contractors enjoy acceptable standards of safety and health protection as specified in our Supplier Code of Conduct. In November 2020, 93% of ESR’s employees participated in our first Health & Well-being Survey to help us gain insight into workers’ perceptions of working conditions, culture and environment in our local offices and headquarters. 49% of respondents overall scored the company “very high” on support for safety, health and well-being. 72% agreed that their jobs facilitate work-life balance and 83% are satisfied with their physical working conditions. Diverse workplaces free from discrimination At 36%, women are under-represented in our workforce, particularly at senior management levels, reflecting social and cultural norms for our industry in the Asia Pacific region. ESR strives to redress the gender balance through policies and procedures for attracting, encouraging and supporting female candidates and employees. We are leading the way at our Hong Kong Headquarters and ESR-REIT in Singapore, where women comprise 63% and 67% of our workforce, respectively. #ChoosetoChallenge On 8 March 2021, ESR embraced International Women’s Day as an opportunity to promote gender inclusivity in the real estate sector in Asia by celebrating the women who work at ESR. We also participated in a virtual event hosted by the Asia Pacific Real Estate Association (APREA) on the theme #ChooseToChallenge. 28% Senior Management up from 23% in 2019 33% Middle Management decline from 41% in 2019 53% General and operational staff up from 40% in 2019 Women in our workforce