ESR ESG 2020 - EN

Building for the New Economy 16 Environmental, Social and Governance Report 2020 DESIGNED WITH OCCUPANTS IN MIND Human-centric design and amenities differentiate the working environment in modern logistics facilities compared with traditional warehouses. Technology, coupled with superior design and good understanding of the needs of our tenants and their workers, helps us to improve the usability of our modern logistics centres. We strive to achieve optimal temperature, air quality and lighting while at the same time incorporating modern amenities, such as canteens and recreation areas. Optimal space Efficient loading and parking Secure storage Customisability Active design Active transit •  large floor plates •  high ceilings •  comprehensive safety designs •  surveillance systems •  proper ventilation •  fire-fighting features •  office space •  air-conditioning •  refrigeration/freezing •  staircases that are easily accessible and aesthetic •  bicycle storage •  shower and locker facilities Special dispensers installed in the KLÜBB lounge at ESR Kuki Distribution Centre provide convenient and hygienic access to hot water for making instant noodles. Bicycle tyre pumps give a boost to commuters at Amagasaki, Fujiidera, Kuki, Ichikawa and Namamugi Distribution Centres. A food truck expands the selection of lunch and snack-time options for hungry workers at ESR Toda Distribution Centre. It’s the small things that make a big difference In 2020, we implemented various improvements in follow up to a survey of our tenants at eight Distribution Centres across Japan specifically targeting the views and expectations of warehouse workers. We wanted to know what additional facilities or services we can offer to improve their experience of commuting, working, resting and eating in our properties on a daily basis. The results have provided invaluable insight into small things that can make a big difference.