ESR ESG 2020 - EN

Building for the New Economy 1 CONTENTS OUR VISION FOR SUSTAINABLE DEVELOPMENT • Combating COVID-19 together • ESG @ ESR • ESG in action 2 PILLAR 1: HUMAN CENTRIC • Engaging with our stakeholders • People are our greatest asset • Seeding positive change in our communities • Designed with occupants in mind 11 PILLAR 2: PROPERTY PORTFOLIO • Sustainable and efficient solutions • Sustainable building standards • Responding to climate change • Striving for continuous improvement 18 PILLAR 3: CORPORATE PERFORMANCE • Corporate governance and risk management • Corporate policies • Focus on third-party compliance • Responsible investment • Disclosure and reporting 26 ABOUT THIS REPORT • ESG data summary • Assurance statement • HKEX and GRI content index 34