ESR ESG 2020 - EN

Building for the New Economy 29 ESG CONFLICT OF INTEREST SUPPLIER CODE OF CONDUCT Objectives  Integrate ESG seamlessly throughout our business  Avoid and mitigate competing influences that may adversely affect decision-making and outcomes  Define standards we expect our suppliers to uphold when conducting business with and/or on behalf of ESR Mechanisms  ESR ESG Committee oversees progress towards achieving our ESG vision and strategy  Sustainable business features for logistics facilities and ESR Sustainability Commitments  Employees are required to act with integrity and use good judgment  Potential conflicts will be escalated and managed appropriately  Requirements on Business Ethics, Environment and Sustainability, Health & Safety, Information Security & Data Privacy and Labour We are automating key components of our compliance programme to ensure strict adherence with high standards of ethical conduct throughout our business. • ESR Group Code of Conduct — We deploy a web-based compliance monitoring solution called ComplySci to track our employees’ attestations and training activities in accordance with our Code of Conduct and other corporate policies such as ABAC and CTF. • Whistleblowing Policy — We plan to launch a new whistleblower communication platform operated by Speeki TM in 2021. This tool is designed with security fundamentals to protect reporters’ anonymity in accordance with international standard ISO27001: Information Security Management System. The new platform, which is available in all major languages used in the jurisdictions in which ESR operates, will empower case owners to engage in secure and private chats with whistleblowers.