47 Environmental, Social and Governance Report 2022 PILLAR 3: CORPORATE PERFORMANCE GROUP ESG POLICIES We believe that robust and effective corporate policies and practices are vital in driving ESR’s long-term sustainable growth. In line with our ESG vision, mission and framework, our Group policies are approved by the Board. These policies set the tone for a unified approach to corporate governance and incorporate ESG into every aspect of our operations and business. We continue to harmonise and streamline our corporate policies and processes, align with industry best practices and strengthen the integration of our business practices across our operations. Guided by Group policies, our business units adapt and update their operating standards in light of local requirements, rules and regulations. We work closely with our stakeholders to influence them to operate responsibly, in alignment with our ESG Framework, commitments and policies such as the Code of Conduct and Business Ethics, Supplier Code of Conduct and Sustainable Procurement. These policies are made available to all staff, suppliers and partners. We also provide targeted training on all new or revised policies via online courses, which are updated and supplemented on an annual basis. The table below summarises our ESG policies that solidify our accountability to our stakeholders and set the ESG objectives and factors that are integral to our business. Policy Objective ESG Policy Articulates our commitment to managing our business in a sustainable manner through integrating ESG considerations across our business, in alignment with the Group’s ESG Framework, ESG Roadmap and all related policies outlined in the appendices to form the Group’s ESG commitment and approach. Human Centric (Social) Diversity, Equity & Inclusion Sets out our approach and commitment to promote a diverse workforce, an inclusive working environment, and our zero-tolerance policy for discrimination across the Group. Human Rights Reflects our commitment to protecting human rights within ESR’s sphere of influence. It sets out our principles for adopting responsible workplace and employment practices, and conducting business operations in a manner that preserves the dignity and respect of all people with whom the Group engages. Quality of Assets and Services Sets out the commitment of ESR to provide exceptional quality of assets and services through tenant engagement, proactive investment, asset and property management and providing a safe and healthy environment for our stakeholders. Community Development Sets out ESR’s commitment to act as a responsible corporate citizen and contribute to the economic and social development of communities where we operate in. Group Human Resources Outlines ESR’s people management philosophy and practices to support the Group’s purpose and business operations. It outlines guidelines for our employment practices, employee work conduct, employee development, rewards, employee engagement, grievance escalation process and HR governance. Corporate Governance
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