ESR SR 2019 EN

Safety, Health & Wellbeing Safeguarding the health and safety of our employees and others with whom we work is a collective responsibility we take very seriously. We commit not only to providing safe workplaces but also to promoting the holistic wellbeing of our people with due consideration for the importance of healthy work-life balance. Some of our local offices offer employees corporate discounts for doctors’ appointments and gym memberships as well as voluntary participation in regular group exercise activities. In Japan and Singapore, our employees undergo annual health screenings in accordance with local regulatory requirements. Impact of COVID- 19 As we go to press with this report, we have been closely monitoring development of the COVID-19 situation throughout the APAC region over the past few months. We prioritise the wellbeing and safety of our stakeholders—including employees, tenants, vendors, capital partners and local communities—above all else. We have implemented protective and preventative measures throughout the Group, including additional cleaning of public areas and washrooms, and adequate provision of hand sanitizers. In addition to providing masks and gloves for our building management staff, we are conducting temperature checks on all building occupants, including employees, tenants, contractors and visitors. The following lists some of the protection standards we expect from our contractors to promote site safety during construction and renovation activities: • Availability of medical personnel at all times • Communicating safety information in a clear and transparent manner (daily meetings, posters, banners, etc.) • Continuously improving safety performance through ongoing safety monitoring • Demonstrating and encouraging safety leadership • Entrenching safety practices and fostering a safety culture • Managing safety risks using leading and lagging indicators • Providing appropriate personal protective and life saving equipment • Promoting design for safety • Designing and implementing a safety training curriculum We work closely with our supply chain to ensure that employees of our contractors enjoy the same standards of protection as we expect for our own people. GROUP-WIDE OHS INITIATIVES Operating standards and procedures to increase work safety awareness Clean and hygienic work environment Medical benefits Fire safety training and emergency preparedness Office entrance access and security control Housekeeping of office facilities and first aid box Ergonomics guidelines Business travel security POLICIES AND PROCEDURES OF LOCAL OFFICES 11 Focused Environmental, Social and Governance Report