ESR AR 2019 EN

Directors’ Report 100 Focused KEY RELATIONSHIPS WITH STAKEHOLDERS The Group cares for the interests of its employees, customers and suppliers while pursuing its business growth strategies in a sustainable manner. The Group had 626 employees spanning seven locations, namely the PRC, Japan, South Korea, Singapore, Hong Kong, Australia and India, as at 31 December 2019. The Group provided competitive remuneration package to its employees and encouraged training programs to improve their knowledge and skills, and promoted cross-market and cross-cultural cooperation to nurture their sense of belonging to the Group. The Group’s customers are composed of tenants that require logistics and distribution facilities; funds and investment vehicles. The Group strived to be the single point of contact to design and build a multi-market distribution network for tenants. The Group’s suppliers primarily consist of construction contractors, property management companies, interior designers and commercial real estate brokers. The Group maintained close collaboration with its suppliers in delivering exceptional quality of facilities and services to its customers. In formulating and implementing its environmental, social and governance strategies, the Group engaged the stakeholders through various communication channels and activities. Further details are available in the “Environmental, Social and Governance Report” on pages 68 to 95 of this annual report. MAJOR CUSTOMERS AND SUPPLIERS During the financial year ended 31 December 2019, the five largest customers accounted for less than 30% of the Group’s total revenue from sale of goods or rendering of services, and the five largest suppliers accounted for less than 30% of the Group’s total purchases. TAX RELIEF AND EXEMPTION The Directors are not aware of any relief from taxation to which Shareholders are entitled by reason of their holding of the listed securities of the Company. DISTRIBUTABLE RESERVES Details of the movement in the reserves of the Company during the year ended 31 December 2019 are set out in note 44 to the Consolidated Financial Statements of this annual report. As at 31 December 2019, the reserves available for distribution to Shareholders by the Company amounted to US$1,730,693,000.