ESG PERFORMANCE PILLAR 1 HUMAN CENTRIC The first pillar of our ESG framework focuses on the social impact of our operations; especially impact relating to tenants, people and the community. Focus Areas Target Status Stakeholder Engagement Develop and launch Tenant Engagement initiatives with monitoring and follow up actions from the Tenant Engagement Surveys Baseline surveys have been completed for our operations in Australia, China, India and Japan. In particular, ESR Australia has provided training to tenants on utilising the online portal to convey their feedback and address indoor air quality and wellness related questions to improve green building certifications. Safety, Health & Well-being Zero workforce fatalities This target was achieved in 2021. Managing & Developing Talent Develop and launch employee engagement initiatives with monitoring and follow up actions from the Groupwide Employee Engagement Survey Priority areas were identified from the Group-wide Employee Engagement Survey. Employee engagement initiatives, including MyESR and Coffee and Learn sessions, were developed and launched. Diversity & Inclusion 40% overall female participation in our workforce by 2025 In 2021, the gender ratio of women among all employees was 37.8%, up from 35.8% in 2020. Community Investment Launch ESR Community Engagement Programme Work in progress. SAFETY, HEALTH & WELL-BEING 22 assets achieved WELL Health Safety Rating in Korea In our Korea portfolio, we are pleased to share that 22 assets have achieved the WELL Health Safety Rating certification, representing over 22 million sqft. The WELL Health Safety Rating entails a third-party review process, including evaluation of cleaning and sanitisation procedures, emergency preparedness programs, among several others. This certification demonstrates our commitment to the health and well-being of our tenants. Combatting COVID-19 together As a Group, we continue to take active measures to effectively respond to the pandemic, including enforcement of consistent cleaning and implementation of safe distancing measures in our assets and offices, adoption of flexible working arrangements, provision of mental well-being webinars, and supporting individuals especially hard hit by the pandemic in our communities. In Singapore, ESR REIT launched the COVID-19 Care Initiative in support of its F&B tenants, frontline heroes, senior citizens and low-income families in the community. F&B tenants had taken a hard hit with social restrictions, and we responded by purchasing cash vouchers to help provide a boost in sales. The vouchers were distributed to individuals affected by the pandemic with the help of Kembangan Chai Chee Community Centre. R E A C H I N G N E W H E I G H T S 28 ESR STANDALONE FY2021 STRATEGIC REPORT
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